May 25, 2011

Printing to HP printer - Working from one PC and not working from others

Setup : Windows xp sp3. New HP Printer 1020.
Printer drivers installed properly & after first test page no further printing came. Whenever we give a print job just RED LED blinks few times on printer and no further progress.
Same printer checked in almost all PCs in network but same problem.
Then connected to an external laptop and worked ok.
The problem was with samsung printer driver.
Solution : Install samsung PCL6 driver only. (PS/2 driver was causing problem).

May 2, 2011

VPN error - VPN cant connect. never asked for ID and password.

Problem - Cisco VPN doesnt ask for login ID and password.

Observations - TCP/IP is working fine. Able to ping the IP address of the machine we wanted to connect to.

Solution - The Cisco VPN client connects through the TCP and UDP Protocol. Earlier it was only TCP. Changed it to use the UDP/TCP Protocol. Working fine.

Jan 3, 2011

Tif opening problem in Outlook

If you are using win xp pro and outlook 2003 and can't open Tif files in outlook.

Go to:
C:\Documents and Settings\username\Local Settings\Temporary internet Files\olk xxx
then delete this library contents.

if you cant see this library - open the hidden files and folder in the folder option

Now restart the computer to normal mode, open the outlook
and open the tif files

To locate temporary internet files you can follow as below.

Open REGEDIT.EXE and go to Edit -> Find... In the Find dialog box type "OutlookSecureTempFolder" without the quotes and locate that registry key.

That key will contain the actual folder location, and will look like:
C:\Documents and Settings\%USER_NAME%\Local Settings\Temporary Internet Files\OLK#\ (where # is a random letter or number)