Jun 16, 2014

Blackberry Performance Issues

If your blackberry handset is working/responding slow and hourglass appears at times while performing some regular task.
Follow the below steps:

1. Clear blackberry event log
On Home screen, Hold Alt key and Press LGLG. It will display event logs. Press BB key and select "Clear Log".

2. Memory Cleaning
Enable memory cleaning as mentioned below.
Settings Options - ;  Security Options - ; Memory Cleaning.

Select Memory cleaning here if already not there. Save and Exit.
Remove & re-insert battery.

Using Runas command for administrative tasks in normal user login



In Windows XP, to perform administrative tasks from normal user login.

Start - run - cmd.
Then at command prompt give following commands :

runas /user:admin cmd
It will ask for local admin password. 

After that it will open another cmd prompt c:\windows\system32:\;

On that cmd prompt we can navigate to other directories and run any installation setup files or perform administrative tasks using commands given below.

 Control panel tool                         Command
---------------------------------------------------------------------------------------------------------------------
   Accessibility Options           control access.cpl
   Add New Hardware             control sysdm.cpl add new hardware
   Add/Remove Programs        control appwiz.cpl
   Date/Time Properties           control timedate.cpl
   Display Properties                control desk.cpl
   FindFast                             control findfast.cpl
   Fonts Folder                        control fonts
   Internet Properties               control inetcpl.cpl
   Joystick Properties            control joy.cpl
   Keyboard Properties            control main.cpl keyboard
   Microsoft Exchange             control mlcfg32.cpl
   Microsoft Mail Post Office     control wgpocpl.cpl
   Modem Properties               control modem.cpl
   Mouse Properties               control main.cpl
   Multimedia Properties          control mmsys.cpl
   Network Properties             control netcpl.cpl
   Password Properties            control password.cpl
   PC Card                        control main.cpl pc card (PCMCIA)
   Printers Folder                control printers
   Regional Settings              control intl.cpl
   Scanners and Cameras           control sticpl.cpl
   Sound Properties               control mmsys.cpl sounds

How to open two different excel files on multiple monitors

When we have one external monitor attached to laptop & we want to see two different excel files, one on each.

Start excel and open file. Then drag that excel to extended desktop (external monitor). Then on laptop screen start a new instance of excel (start -> Programs -> Microsoft Excel ) and open another file in it.

Feb 5, 2014

"There was a problem sending the command to the program" error in Excel

Microsoft Excel 2007
1.Click the Microsoft Office Button, and then click Excel Options.
2.Click Advanced, and then clear the Ignore other applications that use Dynamic Data Exchange (DDE) check box in the General area.
3.Click OK.


Microsoft Excel 2003 or earlier versions of Excel
1.On the Tools menu, click Options.
2.Click the General tab.
3.Clear the Ignore other applications that use Dynamic Data Exchange (DDE) check box, and then click OK.

Feb 4, 2014

E-Mail address autocomplete on windows 7



The Outlook autocomplete file can be found at C:\Users\abc\AppData\Roaming\Microsoft\Outlook, where abc is your username.  The file will be named the same as the default Outlook profile with .NK2 for the extension.

Jan 10, 2014

Windows : Adding printer in normal (non-admin) user's login.



Go to printer and faxes. :

Hold the SHIFT and right click on blank area below installed printers (or right area) and select RUN AS > Add printer and then Supply the correct administrative credentials
Then create appropriate TCP/IP port and complete printer installation.

Mar 8, 2013

Outlook 2007 searching for mails in personal folders in windows 7

 On a windows 7 machine, faced this problem of searching mail items in outlook 2007. 

Resolution:

Tools >> Instant Search >> Search Options >> "uncheck" the data file you want to be searched

Jul 6, 2012

Expanding size of OS/Boot partition on a physical machine with Windows OS.

For expanding OS/boot partition on a physical machine having windows OS. Below are steps.


1) Remove page file from OS.
2) Ensure there is required free space on that disk.
3) Boot with USB XP.
4) From command prompt : run “diskpart”

Diskpart steps :

1. Select disk 0
2. Select partition 1
3. Extend

Done. After restarting machine we can re-create the page file on the OS again.

Jun 19, 2012

Blackberry service book corruption - Internet not working


Due to service book corruption – Internet was not working on a BB handset.
Options – Advanced options – Service book
Delete following : IPPP for 5-click, for BIBS, BB enterprise browsing service.
On home : Press Alt + LGLG : Logs will appear – clear all logs.
Hard reboot your blackberry handset. Done.

If still you are not able use internet, call your mobile service provider and ask them to re-send service book.

VMWARE virtual machine boot partition size expansion


Remove page file from c:\ & ensure there is no snapshot of the VM for which we are considering disk expansion.
Note down partition size and .vmdk details from vsphere client. (machine1 = C:\ of which is to be expanded). Say existing C:\ is 30 GB and we want to expand to 50 GB.

Detach this hard disk i.e. vmdk from machine1 VM. (Make sure not to delete that .vmdk)

Vmkfstools –X 50G machine1_c.vmdk

Attach this machine1_c.vmdk file to another windows 2008 server or windows 7 machine using vsphere client.
Let’s consider we have used Win7 machine. Then boot win7 and from my computer – manage, go to disks. Here we can see original disk of 30 GB plus unallocated space of 20 GB.
Right click and expand it. Once done. Detach it from that machine i.e. remove the hdd from win7 VM. (No deletion).

Attach this expanded machine1_c.vmdk back to original machine.
Done.

For the above method if we do not have win7 machine and using windows xp then we need to use diskpart command to expand vmdk.

May 25, 2011

Printing to HP printer - Working from one PC and not working from others

Setup : Windows xp sp3. New HP Printer 1020.
Printer drivers installed properly & after first test page no further printing came. Whenever we give a print job just RED LED blinks few times on printer and no further progress.
Same printer checked in almost all PCs in network but same problem.
Then connected to an external laptop and worked ok.
The problem was with samsung printer driver.
Solution : Install samsung PCL6 driver only. (PS/2 driver was causing problem).

May 2, 2011

VPN error - VPN cant connect. never asked for ID and password.

Problem - Cisco VPN doesnt ask for login ID and password.

Observations - TCP/IP is working fine. Able to ping the IP address of the machine we wanted to connect to.

Solution - The Cisco VPN client connects through the TCP and UDP Protocol. Earlier it was only TCP. Changed it to use the UDP/TCP Protocol. Working fine.

Jan 3, 2011

Tif opening problem in Outlook

If you are using win xp pro and outlook 2003 and can't open Tif files in outlook.

Go to:
C:\Documents and Settings\username\Local Settings\Temporary internet Files\olk xxx
then delete this library contents.

if you cant see this library - open the hidden files and folder in the folder option

Now restart the computer to normal mode, open the outlook
and open the tif files

To locate temporary internet files you can follow as below.

Open REGEDIT.EXE and go to Edit -> Find... In the Find dialog box type "OutlookSecureTempFolder" without the quotes and locate that registry key.

That key will contain the actual folder location, and will look like:
C:\Documents and Settings\%USER_NAME%\Local Settings\Temporary Internet Files\OLK#\ (where # is a random letter or number)

Dec 31, 2009

System time synchronization in xp using w32tm commands

Due to hardware problem, every day system date and time settings were getting lost.
Solution :Specify external time server & other few settings in registry and then run the w32tm command.


Registry settings:
HKLM \ SYSTEM \ CurrentControlSet \ Services \ W32Time \ ParametersHere set following subkeys:1) Type = NTP2) Ntpserver = 1.asia.pool.ntp.org

HKLM \ SYSTEM \ CurrentControlSet \ Services \ W32Time \ Config
MaxPosPhaseCorrection : ffffffff { Earlier it was 3600 (decimal) = 1 hour, I have changed this value to all ffffffff (hex) to have maximum offset i.e. even if time difference is large. }

MaxNegPhaseCorrection : ffffffff { Same as above }
__________________________________
After this run the command

w32tm /resync /rediscover

I have written above command in a batch file and the put that batch file in windows startup. So everytime after PC start it will synchronize with external time source & we get correct time.

Batch file commands :
@ECHO OFF
w32tm /resync /rediscover

Nov 27, 2009

Email profile configuration using mail icon from control panel gives error

When creating a new profile from control panel - "There was an error locating one of items needed to complete this operation. It might have been deleted."
Also when starting outlook 2003 it gives error - "Unable to open your default e-mail folders"
Solution :
1. Delete file: Mapisvc.inf in \windows\system32 folder.
2. Delete file: Mapisvc.inf in \Program Files\Common Files\System\MSMAPI\1033 folder.
3. Create new email profile from control panel.

Nov 24, 2009

RAID Array controller (smart array 6i) on HP server giving "Array Accelerator Battery Charge Low" errors

Following error is logged in event viewer on windows server running on HP server having Smarty Array 6i RAID controller.

"1794-Drive Array - Array Accelerator Battery Charge Low... ...Array Accelerator is temporarily disabled. Array Accelerator will be re-enabled when battery reaches full charge. Audible Beeps: None Possible Cause: The battery charge is below 75 percent. Posted writes are disabled. Action: Replace the array accelerator board if the batteries do not recharge within 36 powered-on hours."

The function of this battery is to provide supply to "write cache" on controller card and is used in case when power supply abruptly fails and it retains the pending writes in "write cache". The same data is written back to RAID array when power comes back.

As suggested by HP I upgraded RAID firmware & the error message is gone. Further if still remains then there could be genuiene fault with battery one needs to replace battery on controller.